Insurance coverage firms right now construct complicated enterprise processes in all elements of their enterprise operations. They usually’re transferring their enterprise, together with purposes, information, and infrastructure, to the cloud to change into extra customer-centric.

For Bharti AXA Life, the cloud technique is predicated on choices to create worth for the corporate when it comes to time to market, flexibility and scalability.

Earlier than the corporate launched into the digital transformation, the legacy know-how panorama consisted of monolithic purposes that suffered from the “Large Ball of Mud” syndrome and, in keeping with Pankaj Gupta, CTO, Bharti Axa Life Insurance coverage, used a big infrastructure with suboptimal utilization.

Change administration was tougher because of the excessive time-to-market. With the technique for digital transformation, Bharti Axa needed to allow a digital elastic infrastructure that might present all of the elements to attain a microservices structure that leverages DevOps with optimum use and monitoring of the infrastructure.

The cloud enabled Bharti Axa to drastically cut back the time to marketplace for introducing new apps / options. “The cloud launched infrastructures equivalent to containers to assist us develop microservices-based purposes. With auto-scaling capabilities, it has helped handle the seasonality and variability of the enterprise to optimize prices. AWS is our major cloud supplier whereas Google is used for workspace options, ”stated Gupta.

The corporate goals emigrate all workloads which might be strategic in nature to the cloud, leaving these with older mainframe know-how platforms behind. The migration technique must be accomplished within the subsequent 12 months.

As a part of the digital and operational transformation, Bharti Axa Life Insurance coverage has developed new programs for integrating cloud-native purposes for purchasers and sellers alongside the worth chain. The corporate has additionally developed software program subscriptions (SaaS) within the cloud for widespread features / platforms equivalent to single sign-on, product configurator, CRM and workflow programs, HR administration programs, workspace options and industrial lead administration options .

On the identical time, the insurance coverage supplier has additionally arrange its Enterprise Information Administration with Information Lake & Buyer 360 working information with dashboards within the cloud. The corporate’s technique is to maneuver fully to the cloud, and AWS is the first supplier of cloud providers.

As a part of the multi-cloud technique, Gupta believes it’s important for firms to leverage the strengths of each to attain a number of results.

“Additionally it is essential to think about a single cloud service supplier who might convey synergies between the 2 and use hybrid cloud administration platforms to observe and optimize the infrastructure. Negotiations with a number of cloud suppliers are important to regulate the investments made. As well as, the usage of cloud provider-independent know-how (e.g. Kubernetes) will assist optimize the usage of the infrastructure whereas profiting from a number of cloud suppliers, ”he added.

Handle downtime

With Cloud Native purposes, Bharti has arrange Axa Life as a part of DevOps’ blue-green deployments to make sure that purposes which might be obtainable 24/7 don’t require any downtime.

In cross-regional Multi-AZ deployments, the creation of learn replicas, clustered environments, and the usage of load balancers assist reduce downtime.

The insurance coverage firm can be specializing in its information middle to make sure sturdy connectivity together with the cloud and allow virtualization utilizing VMWare know-how with world class storage and backup options.


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